CUSTOM SOFTWARE · CRM · AUTOMATION
Turning complex operations into one connected system.
How Striders Tech transformed fragmented business processes into a centralized digital platform designed for scale.
The operational problem
Customer data, merchant tools, orders, and messaging lived in separate systems. Growth meant more glue, not more product.
The business could not launch new programs without another integration project.
What was breaking down
- Fragmented customer records
- Manual merchant operations
- Notifications that ignored consent
How Striders Tech approached it
We stopped asking what app to add and designed how the business should run as one platform.
What we built
- Customer 360
- Merchant management
- Orders and payments
- Consent-aware messaging
Results the team can measure
- One stack instead of a chain of tools
- Shared data for ops, merchants, and customers
- Room to grow programs without a new vendor for each idea
Who this case study is for
Operators building a marketplace or hybrid commerce product who have outgrown bolted-together SaaS.
ShopGain operates in technology / commerce. The work is a custom system designed around their process, not a generic template with extra fields bolted on.
From operational complexity to clarity.
Centralized
Core business information brought together inside one platform.
Connected
Customers, merchants, operations and communication workflows connected.
Automated
Repetitive processes moved from manual execution to structured workflows.
Scalable
A technical foundation designed to evolve alongside the business.