Terms & Conditions

1. About these terms

These Terms & Conditions govern use of the Striders Tech website and, where relevant, the supply of services by Striders Tech Limited. By using the site or commissioning work, you agree to these terms.

2. Services

We provide technology services that may include AI automation, custom software, websites, mobile apps, ecommerce support, and related consulting. Scope, timeline, and fees for a project are set out in a proposal, statement of work, or written agreement.

We may update or discontinue website features at our discretion. Project deliverables are only those we agree in writing.

3. Your responsibilities

You agree to:

• Provide accurate information and timely feedback, content, and approvals.
• Use our services lawfully and without harming systems, people, or third-party rights.
• Pay invoices according to the agreed schedule.
• Ensure you have rights to materials you supply to us.

4. Payments

• Fees, deposits, and milestones are defined in the project agreement.
• Unless agreed otherwise, work may not start until the initial payment clears.
• Third-party costs (hosting, licences, plugins, APIs, ads) are charged to you unless included in writing.
• Late payment may pause delivery until accounts are current.

5. Refunds

• Fees for work already delivered or time already spent are generally non-refundable.
• If we cancel a project before work begins for reasons in our control, unused prepaid fees may be refunded.
• Delays caused by missing client input, content, or approvals do not create a refund right.
• Subscription or retainer services are typically non-refundable once a billing period starts.

6. Revisions

Revision rounds are those stated in the proposal. Extra revisions or scope changes may be billed separately after written agreement.

7. Intellectual property

• Pre-existing tools, libraries, and know-how remain ours (or our licensors’).
• Upon full payment, you receive the agreed licence or ownership in final project deliverables as stated in the contract.
• You may not resell, rebrand, or redistribute our work beyond that agreement without written consent.

8. Confidentiality

Each party will keep the other’s non-public business information confidential, except where disclosure is required by law or already public through no fault of the receiving party.

9. Limitation of liability

• The website and services are provided with reasonable care; we do not guarantee uninterrupted or error-free operation.
• To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential loss, including lost profits or data.
• Our total liability for a project is limited to the fees you paid us for that project in the preceding 12 months, except where liability cannot be limited by law.

10. Termination

Either party may end a project agreement as set out in that agreement. We may suspend or terminate services for material breach, including non-payment or unlawful use. You remain responsible for fees for work performed.

11. Third-party services

Links or integrations with third-party products are subject to those providers’ terms. We are not responsible for their availability or policies.

12. Changes

We may update these website terms. Continued use of the site after changes means you accept the updated terms. Project contracts control over these website terms for that engagement.

13. Governing law

These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction, unless mandatory consumer law says otherwise.

14. Contact

Questions about these Terms & Conditions:

Email info@striderstech.com, or write to Striders Tech Limited, 327 Lea Bridge Road, London, England, E10 7LA.