E Commerce Management
CSA and grocery ecommerce that respects harvest, not infinite stock
Orchard Boxes oversold strawberries every June. We rebuilt inventory as harvest lots with cut-offs, substitutions, and a box builder that cannot promise fruit that is not in.
The operational problem
The theme assumed warehouse stock. A farm has a morning estimate and an afternoon reality.
Refunds and angry pickup lines in peak season. Staff dread the software they were told would help.
What was breaking down
- Infinite stock on perishable SKUs
- No substitution rules customers can see
- Pickup lists that did not match packed boxes
How Striders Tech approached it
We made inventory a lot with a harvest date and a hard cut-off, then designed substitutions as a first-class checkout choice.
What we built
- Lot-based inventory
- Visible substitution options
- Pickup and delivery waves that match pack-out
- Morning freeze on SKUs that did not come in
Results the team can measure
- Oversell stopped on flagship berries
- Pack-out lists match what the site sold that morning
- Customers choose a sub instead of a surprise
Who this case study is for
Farms and CSAs using store software designed for T-shirts.
Orchard Boxes operates in food / agriculture. The work is a custom system designed around their process, not a generic template with extra fields bolted on.
What changed after the system went live
stopped on flagship berries
lists match what the site sold that morning
choose a sub instead of a surprise