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CASE STUDY

Mobile App Development

Driver app for accept, navigate, and close — built for gloves and bad signal

Route Haul’s drivers got dispatch by text and closed stops on paper. We built an iOS and Android app for job accept, navigation, exception photos, and a close that syncs when signal returns.

The operational problem

Dispatchers did not know if a stop was done until the driver called. POD photos lived in camera rolls.

Billing lagged. Claims were ugly. Drivers hated any app that needed ten taps at a dock.

What was breaking down

  • Text-message dispatch
  • Paper bills of lading
  • Apps that died in rural dead zones

How Striders Tech approached it

We designed for a gloved thumb and intermittent LTE: big primary actions, offline queue, and a close flow of four screens max.

What we built

  • Accept/decline with appointment window
  • Turn-by-turn that does not fight truck routing
  • Exception photos that retry in the background
  • Offline close with sync when the cab has signal

Results the team can measure

  • POD same day instead of a nightly paper stack
  • Dispatch sees in-progress vs closed without a phone call
  • Drivers kept using it after week one — the last vendor app died in a month

Who this case study is for

Fleets whose last “driver app” was a portal squeezed onto a phone.

Route Haul operates in trucking. The work is a custom system designed around their process, not a generic template with extra fields bolted on.

THE OUTCOME

What changed after the system went live

POD same day

instead of a nightly paper stack

Dispatch

sees in-progress vs closed without a phone call

Drivers

kept using it after week one — the last vendor app died in a month

THE TAKEAWAY

Good software doesn't add complexity. It removes it.

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