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CASE STUDY

Custom Software

Yard management software for a regional trailer pool that outgrew whiteboards

Riverton tracked trailers on a whiteboard and a shared drive. We built yard management software for check-in, location, dwell, and gate moves that the night crew will actually use.

The operational problem

Nobody could say how many trailers were in the yard without walking it. Customers called about equipment the board still showed as on-site.

Dwell fees and missed hookups were a margin problem disguised as a radio problem.

What was breaking down

  • Locations written inker and erased
  • No dwell clock
  • Gate moves reported after the fact

How Striders Tech approached it

We designed for a gate clerk and a hostler, not a dispatcher with a mouse. Fast check-in, big buttons, and a map that matches how the yard is actually painted.

What we built

  • Gate check-in with carrier and trailer ID
  • Zone map the hostler updates from a phone
  • Dwell alerts for trailers past the agreed hours
  • Customer view of their equipment only

Results the team can measure

  • Morning call replaced by a live yard board
  • Dwell visibility before fees stacked up
  • Night crew adoption in the first week — the previous app had been ignored

Who this case study is for

Yards, pools, and terminals still running location as tribal knowledge.

Riverton Yard operates in logistics. The work is a custom system designed around their process, not a generic template with extra fields bolted on.

THE OUTCOME

What changed after the system went live

Morning call

replaced by a live yard board

Dwell visibility

before fees stacked up

Night crew

adoption in the first week — the previous app had been ignored

THE TAKEAWAY

Good software doesn't add complexity. It removes it.

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