Mobile App Development
Volunteer delivery app for a food pantry that outgrew group texts
Open Shelf coordinated home deliveries in a text thread. We built a volunteer app for claimed routes, dietary flags, and proof of delivery that a coordinator can see without nagging.
The operational problem
Routes were screenshots. Dietary notes lived in someone’s memory. A missed fridge meant a wasted pack and a hungry household.
Trust with families is the program. Operational slop looks like unreliability.
What was breaking down
- Group texts as a TMS
- No flag for allergies on the stop
- Unclear which volunteer still had a bag
How Striders Tech approached it
We made claiming a route a two-tap job, put dietary flags on the stop card, and required a simple close so the coordinator sees holes early.
What we built
- Volunteer claim of a route
- Stop cards with dietary and access notes
- Photo-optional proof of delivery
- Coordinator view of open vs closed stops
Results the team can measure
- Missed stops caught before the warehouse closed
- Less chat noise on delivery nights
- Volunteers trained in one evening, not a binder
Who this case study is for
Nonprofits running last-mile kindness on consumer chat apps.
Open Shelf Pantry operates in nonprofit / logistics. The work is a custom system designed around their process, not a generic template with extra fields bolted on.
What changed after the system went live
caught before the warehouse closed
on delivery nights
trained in one evening, not a binder