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CASE STUDY

AI Automation

Quote automation for industrial service jobs that used to live in Excel

Estimators at Millwright Co. rebuilt every quote from a private spreadsheet. We turned their rate logic into a governed quoting workflow with AI assist for line items.

The operational problem

Each estimator had a workbook. Labor, travel, per diem, and equipment rates drifted. A customer asking for a revised scope meant starting over.

Wins were leaking on slow turnaround. Losses were leaking on inconsistentgins. Nobody could explain which version of the rate card was current.

What was breaking down

  • Rate cards copied between laptops
  • No history of what was actually sold versus quoted
  • Revisions that broke formulas

How Striders Tech approached it

We encoded the rate card once, then let estimators describe the job in plain language. The system proposed line items; a human locked price and terms.

What we built

  • A single rate service with effective dates
  • AI-assisted line-item drafts from a job description
  • Revision history customers can receive as a clean PDF
  • Margin guards that flag quotes below floor

Results the team can measure

  • From 2 days to same-shift quotes on standard millwright scopes
  • One rate card used by every estimator
  • Margin floor caught underpriced travel and overtime before send

Who this case study is for

Owner-operators in trades who sell project work and cannot afford five versions of the truth on price.

Millwright Co. operates in industrial services. The work is a custom system designed around their process, not a generic template with extra fields bolted on.

THE OUTCOME

What changed after the system went live

From 2 days

to same-shift quotes on standard millwright scopes

One rate card

used by every estimator

Margin floor

caught underpriced travel and overtime before send

THE TAKEAWAY

Good software doesn't add complexity. It removes it.

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