Web Development
Hotel group site that books rooms without fighting the channel manager
Copperhouse’s WordPress theme and booking engine disagreed about availability. We rebuilt property pages and a booking path that reads live inventory instead of a stale widget.
The operational problem
Property pages were brochures. The book button opened a third-party module that often showed different rates than the phone team.
Guests trusted OTA listings more than the brand site. Direct revenue leaked.
What was breaking down
- Widget rates that lagged the PMS
- Property stories that buried amenities guests filter on
- Mobile book flow that lost the stay dates
How Striders Tech approached it
We designed property pages around stay decisions — dates, room type, policies — and wired availability to the system the front desk already trusts.
What we built
- Property templates with amenity and policy fields
- Date-aware booking that keeps context on mobile
- Live availability from the channel manager
- Rate display rules matching the front desk
Results the team can measure
- Fewer “your website said a different rate” calls
- Direct book share up on brand.com vs OTA for two properties in test
- Mobile stays no longer drop dates between page and checkout
Who this case study is for
Independent groups who want brand.com to tell the truth about a room night.
Copperhouse Hotels operates in hospitality. The work is a custom system designed around their process, not a generic template with extra fields bolted on.
What changed after the system went live
“your website said a different rate” calls
share up on brand.com vs OTA for two properties in test
no longer drop dates between page and checkout